Michael Roberts

Michael Roberts is MetLife’s chief marketing and communications officer and a member of the company's Executive Leadership Team. In this role, Roberts leads Global Marketing and Communications with responsibility for the development and execution of marketing and communications strategies and customer experiences that deliver material and measurable impact for MetLife’s key stakeholders: associates, communities, customers and shareholders.

Since joining MetLife in 2021, Roberts’ focus has been ensuring that marketing and communications are integral to the company’s customer-centric growth engine by helping customers live more confident futures. He has steered the team towards adopting an agile, data- and experiment-driven approach across paid, owned and earned channels.

Prior to MetLife, Roberts was a principal at The Vanguard Group and chief marketing officer for Vanguard’s Retail Investor Group, the company’s direct-to-consumer business.

Before joining Vanguard in 2018, Roberts was chief marketing and digital strategy officer for Bank of America Merchant Services.

Roberts also spent four years in marketing roles at TIAA as well as various positions at Citigroup, AlixPartners, Capgemini, and Ernst & Young.

Roberts holds a bachelor’s in music from Dartmouth College and a master’s in voice from Boston University.