Contacts For Individuals

General

IT Security Issues

security@metlife.com

Former Metlife Employees/Retirees

Go To Support page

Annuities

Individual Insurance

1-800-638-7732

Employer-offered Retirement income Annuity (service support)

Monday to Friday, 8am - 6pm EST.
1-866-638-2704

Employer-Sponsored Retirement Plans

1-833-642-1008
1-800-543-2520

Employer-offered Retirement income Annuity (purchase support)

Monday to Friday, 8am - 6pm EST.
1-866-438-6477

Dental

Dental Insurance

1-800-942-0854

Disability

Individual Insurance

1-800-929-1492

Employer-sponsored Insurance

1-800-300-4296

Group Legal Services

Employer-sponsored

1-800-821-6400

Home & Auto Insurance

Individual Insurance

1-800-422-4272

Employer-sponsored Insurance

1-800-438-6381

Identity Protection

Identity Protection

Questions? Aura’s customer service team is available 24/7/365.
1-844-931-2872

Life Insurance

Individual Life Insurance

1-800-638-5000

Employer-sponsored Group Variable Universal Life Insurance

1-800-756-0124

Worksite Whole Life

1-800-438-6388

Total Control Account

1-800-638-7283
Additional Information

Employer-sponsored Group Term Life Insurance

1-866-492-6983

Employer-sponsored Group Universal Life Insurance

1-800-523-2894

Metropolitan Tower / General American Life Insurance

Contact Form

Long Term Care

Employer sponsored

1-800-308-0179

Individuals with policies beginning with 048, 143 or 228

1-888-565-3761

TIAA or Teachers Insurance

1-888-748-4824

Individuals with policies beginning with 200 or 199

1-800-308-0179

Pet Insurance

Pet Insurance

1-855-270-7387

Retirement Plans

Employer-Sponsored Retirement Plans

1-833-642-1008
1-800-543-2520

Employer-offered Retirement income Annuity (purchase support)

Monday to Friday, 8am - 6pm EST.
1-866-438-6477

Previous Metlife Employees

Go To Support page

Employer-offered Retirement income Annuity (service support)

Monday to Friday, 8am - 6pm EST.
1-866-638-2704

Employer Provided Pension or Retirement

Monday to Friday, 8am - 9pm EST.
1-800-638-5656

Vision

Other

Brighthouse Financial

Contact Us Page

Structural Settlements

Monday to Friday, 8am - 9pm EST.
1-800-638-2704